Frequently Asked Questions
ABOUT US
Q: Do you crate dogs?
A: It depends. We do crate dogs that are crate trained especially during the night, or for some reason needs to be separated (feeding times, overstimulated etc.).
Q: Do you have an outdoor area?
A: Yes, we do. We have a large backyard, hence our business name.
Q: Do you have an outdoor area?
A: Yes, we do. We have a large backyard, hence our business name.
Q: Are you a registered business?
A: Yes we are, please see HERE
Q: What other qualifications do you have?
A: Please see HERE
Q: Do you accept senior dogs?
A: Yes, we have quite a few seniors in our care. There are a few forms we need to add to their intake package for liability purposes but also for immediate care if needed.
Q: What if I need to extend my day care?
A: Arrangements can be made. You may be charged for an overnight and may delay your pick -up time until following day at 8am.
Q: Do you offer refunds?
A: Yes, if the cancelation happens in the allowed window. Click HERE for terms and conditions. If a cancelation happens outside the allowed window, we do not offer refunds, we may offer credit towards a future booking if the cancelation is not in peak season. All cancelations outside the allowed window in high demand/peak season are 100% non-refundable, non-transferable (meaning, you will not get a refund or a credit for future bookings).
Q: Why do I need a deposit?
A: We are a very small business and we get requests at all times. To secure your requested time frame, we will need a deposit to lock in the request. This will close the availability for that particular spot.
Q: What forms of payment do you accept?
A: Please click HERE for more information.
Q: Where can I see reviews or testimonials?
A: We have reviews on our FACEBOOK PAGE and on GOOGLE.
Q: What service area do you cover?
A: For day care and boarding services, we proudly serve Highlands Ranch, Roxborough, Littleton, Parker, Centennial, Greenwood Village, Lone Tree, Acres Green, Aurora, Castle Pines North, Castle Pines, Castle Rock, and Western Elbert county.
Q: What is the best way to contact you?
A: Call/Text, email, Facebook message
Q: Do you have a fenced yard?
A: Yes, we do have a 6 feet tall fenced yard that we check and repair as needed on a regular basis
Q: Do you have a fenced yard?
A: Yes, we do have a 6 feet tall fenced yard that we check and repair on a regular basis
Q: Do you have a fenced yard?
A: Yes, we do have a 6 feet tall fenced yard that we check and repair on a regular basis
Q: Are you insured?
A: Yes, we are see HERE
Q: Can you tell me more about your business?
A: Absolutely! Please refer HERE for more information.
Q: Do you accept intact dogs?
A: Arrangements can be made. Same applies to females in heat. Reach out to us to daryanasbackyard@gmail.com to further discuss this.
Q: What if I need to add more days/visits to my original booking?
A: Please contact us via phone or email as soon as you know your plans changed; we will do everything possible to accommodate your request and/or find an alternative solution.
Q: What constitutes a high demand/peak season?
A: All school breaks, New Year’s Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas. For more information, click HERE.
Q: Can I book “last minute”?
A: We can try to accommodate last minute requests, but it is not a guarantee we will be able to serve you. We suggest booking in advance as soon as you are planning your trip.
Q: Do you offer any other perks?
A: Yes. We offer Pawsome Perks Club for all our customers and some extra perks to all our Very Important Dog (VID) members.
Q: Do you have your own dogs?
A: Yes, Bella and Skye. Please click HERE to meet your hosts
Q: How do your dogs do with other dogs?
A: Bella and Skye love interacting with visitors.
Q: Are there any dogs that you don’t accept?
A: We adhere to the local ordinances and requirements.
List all your certifications at the bottom with a link to PDF
Q: Do you care for other pets?
A: Yes, we do. For more info, please refer to visits/drop-ins HERE.
Q: Do you have natural grass?
A: Yes, we do. This is a family habitat/home. Grass, stone, concrete patio, organic mulch, dirt, flowers, bushes, and pine trees are part of our landscape
Q: Do you have natural grass?
A: Yes, we do. This is a family habitat/home. Grass, stone, concrete patio, organic mulch, dirt, flowers, bushes, and pine trees are part of our landscape
Q: Are you CPR certified?
A: Yes, we are, see HERE
Q: Where are you located?
A: We are located 30 minutes from beautiful Highlands Ranch, Colorado. Our address can be found in our email, on our Facebook page, on Google, on Instagram, on our website.
Q: What other services do you offer?
A: Please click HERE for more information
Q: What if I need to cancel my booking?
A: Please check our Policies HERE
Q: Do I need a deposit to book with you?
A: Yes. For more Information, click HERE.
Q: Do you have natural grass?
A: Yes, we do. This is a family habitat/home. Grass, stone, concrete patio, organic mulch, dirt, flowers, bushes, and pine trees are part of our landscape
Q: Is there a last-minute booking fee involved?
A: There is no extra fee, however, we may not be able to accommodate your last-minute request
Q: How long have you been doing this?
A: I grew up with dogs and have been around dogs all my life (except when I worked on cruise ships). I started to pet sit and dog sit in particular in 2013. I got extremely serious about it 2017, after countless hours of experience, classes and courses taken, and realizing the liability, the requirements, and the need of this service in our community.
Q: Why choose us?
A: We stand for integrity, trust, personal attention, reputation, love for animals, offerings, flexibility. We are fellow dog owners, family owned, we have years of experience, qualifications, training, we are fully licensed & insured – to name a few.
