Q & A Loyalty Program & Add-Ons – Daryana’s Backyard

Frequently Asked Questions

 

LOYALTY PROGRAM AND ADD-ON SERVICES

Q: Do you care for other pets?

A: Yes, we do. For more info, please refer to visits/drop-ins HERE.

Q: Do you offer any other perks?

A: Yes. We offer Pawsome Perks Club for all our customers and some extra perks to all our Very Important Dog (VID) members.

Q: Will you wash my dog?

A: We offer this a-la-carte service on request. See all our services HERE. Or, is included for all our VID members, if a few conditions are met.

Q: Will you hike with my dog off leash?

A: No. This constitutes a liability.

Q: What other services do you offer?

A: Please click HERE for more information.

Q: What is Pawsome Perks Club?

A: Please read about our program HERE.

Q: Do you offer pick-ups and drop-offs?

A: Yes, we do, as part of our a-la-carte menu, for established clients only. See all our services HERE.

Q: What if I need to extend my day care?

A: Arrangements can be made. You may be charged for an overnight and may delay your pick-up time until following day at 8 am.

Q: What if I need to add more days/visits to my original booking?

A: Please contact us at daryanasbackyard@gmail.com or over the phone/text as soon as you know your plans changed; we will do everything possible to accommodate your request and/or find an alternative solution.

Q: Will you take my dog to the dog park?

A: No. This constitutes a liability.

Q: Will you bring my dog to the vet?

A: Yes. You will need to contact your veterinary clinic prior and let them know about this. I will also need a release form signed and this will take 2 minutes from your time. This can be done by email, just in case you travel, or you are pressed for time.